Centralized ICT support for every CPHL system

Log issues quickly, track them openly, and manage response quality in one place.

CIS is the official ticket intake and management platform for CPHL-supported digital systems, built for public reporting and internal accountability.

Submit Ticket View Public Dashboard
Tickets Logged
3
Open Tickets
1
Resolved
0
Logged Today
2

Public Ticket Submission

Users can report ICT issues without creating accounts. Source system and module can be prefilled from integrated CPHL applications.

Transparent Tracking

Track progress using the ticket number plus email or phone, with status, staff assignment, latest update, and expected resolution date.

ICT Management Visibility

Dashboard views support SLA monitoring, repeat issue identification, training recommendations, and staff workload tracking.